Privacy Policy

Effective Date: 18th Aug 2025

At GOSA, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

Personal details (such as name, email, phone number, delivery address) when you place an order.
Payment information (processed securely through trusted third-party gateways).
Website usage data (like cookies, IP address, and browsing behaviour) to improve your experience.

2. How We Use Your Information

To process and deliver your orders.
To send you order updates, offers, or promotions (only if you opt-in).
To improve our website, products, and customer service.

3. Sharing of Information

We do not sell or rent your personal information.
Information may only be shared with trusted service providers (payment gateways, delivery partners) to complete your order.
We may disclose information if required by law.

4. Cookies

Our website uses cookies to enhance your browsing and shopping experience. You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We take reasonable steps to protect your personal information. However, no method of online transmission is 100% secure.

6. Your Rights

You can request to access, update, or delete your personal information anytime by contacting us.
You can opt out of promotional emails by clicking “unsubscribe” in the message.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: gosacustomercare@gmail.com

📞 Phone: +91 9971886748

📍 Address: Guwahati, 781005